Catering Manager
Compass Group
Sandton, Gauteng
Posted 05 December 2018 - Closing Date 04 January 2019

Job Details

Job Description

If you have a passion for customer service and experience in the hospitality industry as a Restaurant, Hotel or Catering Manager - we would love you to join our team!

Providing corporate food solutions to blue chip clients across South Africa; Compass Group is a market leader and is seeking to grow our team with creative, talented hospitality professionals.

The successful applicant will be responsible for all food service related activities which include managing of daily operations of the kitchen and restaurant area, implementation of the production process, managing food/labour costs and an overall leadership of the team on site.

  • Manage daily, end-to-end operation of the solution/site
  • Lead and motivate a diverse team and drive customer experience
  • Ensure that the facility adheres to all requirements in line with statutory Health, Safety and Environmental policies
  • Manage the catering service facility optimally in order to surpass client and customer expectations.
  • Continuous client engagement which includes regular meetings and effective communication with client and management team
  • Conduct regular risk assessments of the entire facility
  • Ensure staff is adequately trained and adhere to Compass and client processes and procedures
  • Manage and monitor service level agreements and continuously strive to improve service offering
  • Innovate and creatively solve problems proactively
  • Stock management and control
  • Menu standardization implementation and ongoing monitoring
  • Financial reporting: month end accounting and analysis
  • Assist when required with ad hoc and or monthly reports for internal and external stakeholders
  • Staff cost control in terms of staff rosters, over time control and payroll administration.

Desirable education and experience:

  • Relevant Tertiary qualification in hospitality
  • At least 3 years' experience in similar position
  • Leadership experience with an hotel, country club or up-market restaurant ideal
  • Implementation of change programmes, unit mobilization experience is advantageous
  • Experience working within brand guidelines to deliver results
  • Experience in costing, budgets, forecasts and invoicing is advantageous
  • Proven experience in managing successful departments/teams
  • Driver's License is required

Knowledge, Skills and Competencies:

  • Excellent knowledge of the catering environment
  • Excellent knowledge of Health and Safety policies and processes relevant to the catering industry
  • Computer literate (MS Office)
  • Excellent customer services skills
  • Excellent communication skills
  • Financial Acumen and report writing
  • Leadership and people management skills
  • Performance management experience coupled with sound knowledge of South African and industry-specific Labour Laws
  • Results orientation
  • Driven, self-motivated
  • Problem solving skills
  • Negotiation Skills

Desired Skills

  • Leadership
  • Problem solving
  • Innovative
  • Composure
  • Communication
  • Desired Work Experience

2 to 5 years Catering
2 to 5 years Restaurant & Bar
Desired Education Level

About The Employer

With over 30 years of experience in South Africa and a range of seasoned, specialist professionals who provide quality food services and solutions in catering, cleaning, hygiene and hospitality, Compass Group is a partner you can count on.
Employing over 25,000 South Africans; we offer opportunities for professionals across Corporate Functions (Finance, Procurement, HR etc.) and General Management as well as specialist career paths within the culinary arts, hospitality and cleaning.
Join our business as a trainee in cleaning and grow a career within our Group of businesses through ongoing development. We also offer internships and learnerships across our business.
Our Group comprises of market-leading solutions providers such as Supercare Cleaning, Supercare Hygiene and Pest Control, Eurest, Medirest, ESS and Chartwells.

Employer & Job Benefits

Work/Life Balance
Cost to Company
Medical Aid
Retirement Fund