Procurement Administrator Help Desk
Compass Group
Sandton, Gauteng
Permanent
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Posted 16 April 2019 - Closing Date 26 April 2019

Job Details

Job Description

Reporting To:                                                       Admin & Compliance Manager

Employment Contract:                                        Permanent

The main purpose of the job:

To manage assigned admin tasks and the procurement helpdesk. Liaise with suppliers, manage phone calls and correspondence (e-mail, letters, packages, etc.). Create and update records and databases with purchasing and other data. Effectively store and/or digitally file such data. Track stock and place orders when necessary and assist colleagues from time to time when necessary.

Education and experience required:

  • Experience – 2 to 3 years of Helpdesk experience.
  • Experience on a Procurement Helpdesk will be advantageous.
  • Procurement/Logistics/Supply Chain qualification will be advantageous.

Knowledge Skills and Competencies required:

  • Excellent Excel skills
  • Proven experience in a similar role
  • Outstanding communication and interpersonal abilities
  • Good organizational skills
  • Familiarity with office management procedures and basic accounting principles
  • Experience with SAP or similar package.

Key areas of responsibilities:

To manage assigned admin tasks and the procurement helpdesk. This includes the following key performance areas:

  • Managing helpdesk calls (authorizations & queries) and ensuring that they are closed on time.
  • Managing helpdesk call escalations.
  • Support the Supply Chain Director and Admin & Compliance Manager on related projects and ad hoc requests.
  • Management of assigned admin tasks and procurement helpdesk.
  • Management of the procurement team’s gift register.
  • General administration.
  • Help desk and call escalation management.
  • Procurement reporting assistance.